Log Into Your Account


Or Create an Account

MEDICAL BLOG

Information Sharing with the Feds is Risky Business

David M. Glaser, Esq.
2024-02-14

Over the last few weeks, a few articles of mine addressed interacting with government agents. One topic that I did not discuss was determining whether you can, should, or must share information with the government.  Unfortunately, it’s not possible to definitively answer that question for every topic, even in...

Read More

OIG Audit Reveals Diagnosis Reporting Problems Affecting Risk Adjustment Scoring

Wyn Staheli, Director of Content - innoviHealth
2023-06-15

The Office of the Inspector General (OIG) recently published their Spring 2023 Semiannual Report to Congress. This report contained some diagnoses reporting issues that all providers need to be aware of. They focused on several groups of diagnoses that they considered “High-Risk” for being miscoded. Several states were included in the report and the types of errors for all can be generally grouped into several categories.

Read More

Identifying the Components of a High-Risk Evaluation and Management Service

Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2023-06-06

How comfortable are you with selecting a high-level Evaluation and Management service and how often do you see high-risk E/M codes reported? In 2023, the CPT coding guidelines for E/M coding changed drastically, moving from a 3-key component scoring system to determining the final code using either time or medical decision making (MDM), but accurately scoring and having confidence in the selection of a high-level E/M service remains challenging.

Read More

The Perils of E&M Codes and Insurance

Knicole C. Emanuel, Esq.
2023-05-31

- ... Continue reading the article at RACmonitor → This article originally published on May 31, 2023, by RACmonitor....

Read More

Are you Properly Reporting Radiology Services?

Wyn Staheli, Director of Content - innoviHealth
2023-05-23

It’s probably not surprising that the most commonly billed imaging services are radiologic examinations of the humerus, spine, fingers, and abdomen (codes 72070, 73140, 73060, 74019). However, there are currently 653 CPT codes in the main imaging section (70000-79999). Therefore, it’s worth it to take a few moments to review some important information about these services to ensure that proper coding (including the correct use of modifiers) takes place. This can help your organization ensure correct coding and reimbursement and thus minimize the chances for claim denials and payer take-backs (post-payment denials).

Read More

Imminent Telehealth Changes After the COVID-19 Public Health Emergency (PHE) Ends

Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2023-05-09

Between 2020 and 2023, an incredible amount of 1135 waivers were implemented due to the COVID-19 public health emergency (PHE). Now, with the announcement of the end of the PHE this year, how careful must we be to ensure we understand the which of the waivers will return to pre-PHE status and which will remain permanently changed? Let's take a look at some of the telehealth waivers we enjoyed during this time and how they will change either this year, or at the end of 2024.

Read More

Post PHE Changes to Coverage of Continuous Glucose Monitoring (CGM) Devices

Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2023-05-02

With the announcement of the end of the COVID-19 public health emergency, many of the waivers and flexibilities will begin to go back to a pre-PHE status, one of which will affect tens of millions of patients in the United States. Continuous glucose monitors are an essential tool in successfully monitoring and reducing the complications associated with diabetes. However, this year, the process for accessing coverage through Medicare to obtain a CGM will soon require jumping through a few more regulatory hoops.

Read More

MUEs and Bilateral Indicators

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2023-03-23

MUEs are used by Medicare to help reduce improper payments for Part B claims. This article will address the use of the National Correct Coding Initiative (NCCI) and Medically Unlikely Edits (MUEs) and how they are used by CMS.

Read More

Code Sequencing Chapter 15 OB Visits

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2023-02-13

Sometimes payer guidelines differ from the official guidelines, this can be confusing, let’s look at a sequencing priority for example in Chapter 15: Pregnancy, childbirth, and the Puerperium (o00-o9A). the guidelines tell us how to code based on the provider's documentation, in addition, it is important to know Chapter 15 codes are never to be used on newborn records, only on the maternal record. Find-A-Code will sequence codes according to the ICD-10-CM guidelines first.

Read More

New Modifier Required on all Single-Use Drugs- JZ and JW Modifiers

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2023-02-13

Attention providers and suppliers, there is a new modifier in town! Starting July 1, 2023, Modifier JZ - Zero Drug wasted will be required on all claims to attest there is no drug leftover, If applicable.

Read More

Is the End Really Near?

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2023-02-07

What happens once the COVID-19 emergency declarations have ended?

Read More

Relative Value Units (RVUs) the Easy Way, Really?

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2023-01-26

The Medicare Physician fee schedule was implemented in 1992 using a relative Value scale methodology called RVUs to base payment rates on the resources used to perform the service. This is currently how the Medicare Physician Fee Schedule (MPFS) is set. But beware, there may be an industry-wide change to a Value-Based Payment. We will save that for another time; this article will focus on how the RVUs are calculated and Medicare Fee schedules.

Read More

E/M Transformations and Clarifications Eff January, 1 2023

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2023-01-10

Pay close attention to the new code description changes when coding E/M in 2023, the changes keep coming. Several codes have been consolidated, revised, or deleted. Learn what to look for in this article.

Read More

Compliance Billing: Power Mobility Devices

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2022-12-27

In May of 2022, the OIG conducted a nationwide audit of Power Mobility Device (PMD) repairs for Medicare beneficiaries. The findings were not favorable; the audit revealed CMS paid 20% of durable medical suppliers incorrectly during the audit period of October 01, 2018- September 30, 2019. This was a total of $8 million in device repairs out of $40 million paid by CMS. We gathered information in this article to assist providers and suppliers in keeping the payments received, protecting beneficiaries, and assisting you in ensuring compliance.

Read More

REMINDER: CMS Discontinuing the use of CMNs and DIFs- Eff Jan 2023 Claims will be DENIED!

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2022-12-19

Updated Article - REMINDER! This is important news for durable medical suppliers! Effective January 1, 2023, CMS is discontinuing the use of Certificates of Medical Necessity (CMNs) and DME information forms (DIFs). We knew this was coming as the MLN sent out an article on May 23, 2022, but it is time to make sure your staff knows about these changes.

Read More

Billing for Incontinence and Urinary Products

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2022-10-20

We all understand anything covered under health insurance must be medically necessary. In other words, it must be essential in treating and managing a patient's condition or to evaluate, diagnose, or treat an illness, injury, disease, or its symptoms. In this article, we will address catheters, urological supplies, and disposable ...

Read More

Emergency Department - APC Reimbursement Method

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2022-09-15

CMS pays emergency department visits through a payment method using Ambulatory Payment Classifications (APCs). Most payers also use the APC reimbursement system; however, there may be some differences in payer policies (always review your specific payer policy). APCs are the primary type of payment made under the OPPS, comprising groupings ...

Read More

Medical Billing Errors Can Cost More Than Just a Few Dollars

Find-A-Code™
2022-09-07

When it comes to medical billing codes, we take seriously our responsibility to provide accurate data. Whether it is ICD-10 or CPT codes, our clients need to be able to trust that what they find in our databases is accurate. Otherwise, errors are waiting to happen. Those errors can sometimes cost more than just a few dollars.

Read More

Report - AMA's 2021 Coding Updates Problematic For Dermatology

Find-A-Code™
2022-09-07

The American Medical Association (AMA) updated its coding guidelines in 2021 in an attempt to simplify medical coding for doctors. Ideally, simplified coding would allow clinicians to spend more time taking care of patients and less time trying to figure out codes. But according to a new report, all is not well. The new system is proving problematic in dermatology.

Read More

The Secret to Billing Endoscopic Procedures

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2022-09-06

Billing endoscopic procedures can be confusing, but coding rules will assist in this process. Most of the coding principles we will review are the same as any other type of coding; however, endoscopic procedures are paid differently.  This article will address the process of how to find the correct code ...

Read More

CMS says Less Paperwork for DME Suppliers after Jan 2023!

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2022-08-18

This is important news for durable medical suppliers! Effective January 1, 2023, CMS is discontinuing the use of Certificates of Medical Necessity (CMNs) and DME information forms (DIFs). We knew this was coming as the MLN sent out an article on May 23, 2022, but it is time to make sure your staff knows about these changes.

Read More

Before Requesting a Review on Modifiers, Read This!

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2022-08-08

Generally, there is uniformity in the use of modifiers between payers. However, this is not always the case; you may see a difference in payer policies and how modifiers are handled. One way to know if a modifier can be used according to CMS rules can be found when using ...

Read More

Correct Place of Service Codes are Not that Big of a Deal!

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2022-08-02

Have you heard the saying, "I am getting paid, so I must be doing something right!" Claims get processed and paid incorrectly all the time; the fact is you may be doing something wrong even if you are getting paid! If you don't understand how the physician fee schedule works, ...

Read More

E/M Changes Coming Our Way in 2023!

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2022-07-12

Changes are one thing we can count on being consistent; even though this is one we have been anticipating, it is time to prepare, and we will have some work to do. The AMA released the new 2023 E/M Guidelines early to help us prepare for the change effective January ...

Read More

Q/A: Billing Over the Allowed Amount

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2022-06-01

Question:  Is there a financial penalty for billing over the allowed amount? Answer:  Yes, if you are submitting claims to a contracted provider, you cannot bill over the contracted amount of your fee schedule. This is called balanced billing. There is also the no-surprise rule that protects insured and non-insured or ...

Read More

Reporting CCM and TCM Codes with E/M Codes

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2022-06-01

When reporting CCM or TCM codes, you will only get reimbursed for what is allowed.  The E/M office visits can be coded in addition but are not interchangeable with CCM codes. You can bill an E/M visit during the time a patient is under Care Management, however, you can’t count time ...

Read More

$636 Million in Overpayments Made by Medicare to Providers for Neurostimulators

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2022-03-31

According to the OIG "MEDICARE OVERPAID MORE THAN $636 MILLION FOR NEUROSTIMULATOR IMPLANTATION SURGERIES." So often we think if we get paid, we must be doing it right, well this is not always the case. You may get paid and then have to return the funds if billed incorrectly or a step ...

Read More

Interpreting the VA's UCR Pricing

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2022-02-15

Representing the methodologies used in the VA's pricing determinations is better understood coming directly from the source or an attorney who is familiar with the laws.  Our responsibility is to educate you with information directly from the source, where you can find your answers or contact them directly. We are happy to ...

Read More

Dentists; Treating Patients with a Medical Condition

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2022-01-25

Understanding a patient's medical condition can have an impact on healing, as well as other problems. Of course, a dentist is not required to diagnose a medical condition such as diabetes.  However, it is in the patient's best interest that the provider is aware of any conditions that may affect ...

Read More

Treating the Genitofemoral Nerve?

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2022-01-25

Finding which CPT code is appropriate for certain nerves can get complicated. Recently I was asked which CPT code would be used for radiofrequency ablation of the genitofemoral nerve and for a second procedure: release of psoas tendon under ultrasound guidance. Radiofrequency Ablation of the Genitofemoral Nerve I found is there is no code ...

Read More

Müller Muscle Conjunctival Resection Versus External Levator Advancement

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2021-12-07

Read More

Changes in RPM for 2021! Now, Wait for it... New RTM Codes for 2022

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2021-11-11

Remote physiologic monitoring and clinical data monitoring is a relatively new concept thriving and growing as an essential component for telehealth services. According to global consumer trends, a company called Dynata reported, "Among the 39% of people who consulted a healthcare professional, two-thirds used telemedicine, many of them for the first time ...

Read More

Understanding ASCs and APCs: Indicators and Place of Service

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2021-10-28

The decision regarding the most appropriate care setting for a given surgical procedure is determined by the physician based on the patient's individual clinical needs and preferences. Of course, there is a difference in reimbursement, and the billing depends on where the procedure took place, such as an office setting, inpatient ...

Read More

Staging and Grading Periodontitis

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2021-10-12

We now understand periodontitis may present itself as a manifestation of systemic diseases in fact; according to DeltaDental, research shows that more than 90 percent of all systemic diseases have oral manifestations, including swollen gums, mouth ulcers, dry mouth, and excessive gum problems. Some of these diseases include: Diabetes Leukemia Oral cancer Pancreatic cancer Heart ...

Read More

Dental-Provider Specialty Taxonomy Codes

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2021-10-06

The National Uniform Billing Guidelines require the use of taxonomy codes for claims submissions on the ADA-Dental claim form and the CMS-1500 Medical Claim form. When reporting the taxonomy code, be sure the provider is contracted with the payer under the taxonomy code being reported. We have listed the general ...

Read More

Injection Services

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2021-09-29

Injection Service Codes Injection service codes, are reported under administration of vaccines/toxoids, using 96372, 90460, 90461, 90471, 90472, 0001A, 0002A, 0003A, 0011A, 0012A, 0021A, 0022A, 0031A, 0041A, and 0042A. Other injections services include: Non-antineoplastic hormonal therapy injections – 96372 Anti-neoplastic nonhormonal injection therapy 96401 Anti-neoplastic hormonal injection therapy- 96402 Allergen immunotherapy - 95115-95117 According to CMS, do ...

Read More

When is it Proper to Bill Nurse Visits using 99211

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2021-09-28

When vaccines or injections are given in the office, coding can often get confusing; for example, is it correct to report a nurse visit using 99211 and an E/M office visit reporting 99202 ‑ 99215 and include injection fees with the vaccine product? In addition, the reporting of evaluation and management (E/M) during the same visit?

Read More

Billing Dental Implants under Medical Coverage

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2021-08-12

Implants can be costly to the patient and the provider, and it is crucial to understand how to bill a patient’s medical insurance to ensure there is adequate coverage for the best treatment. Implants are commonly billed in a dental office under a patient’s medical benefits.    Implants could be considered ...

Read More

Understanding How Place of Service Codes Work

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2021-08-04

The Place of service (POS) codes are used by CMS, Medicaid, and other private insurance to indicate where medically related items and services are sold or dispensed for a patient. POS codes are used for professional billing and are required to be reported on each claim submitted on a CMS-1500 ...

Read More

Chronic Pain Coding Today & in the Future

Wyn Staheli, Director of Content - innoviHealth
2021-07-19

Properly documenting and coding chronic pain can be challenging. As is commonly the case with many conditions, over the years, there has been a shift in the identification of different types of pain, including chronic pain. Understanding where we are now and where we are going will help your organization prepare for the future by changing documentation patterns now.

Read More

How to Properly Assign ICD-10-CM Codes for Pain

Wyn Staheli, Director of Content - innoviHealth
2021-07-14

Pain is a common diagnosis among all specialties so it should not be surprising to find there are 162 ICD-10-CM codes for reporting it and over 80 mentions in the ICD-10-CM Official Guidelines for Coding and Reporting which describe when certain types of pain should be reported and how the codes should be sequenced.

Read More

Compliance in the Small Practice

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2021-06-29

If your practice does not already have a compliance program in place, you will want to get started after reading this article. We have uncovered some important findings with the Office of Inspector General (OIG) in dental practices you need to be aware of. A compliance program offers standard procedures to follow, ...

Read More

UCR Anesthesia Fee Calculations and Base Units - Now Available!

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2021-06-23

As per customer request, Find-A-Code now offers UCR Anesthesia Fee Calculations along with CMS and ASA. The anesthesia fee calculations can be found under the Fees section of the code and under the Anesthesia Fee Information.   Time units are computed by dividing the reported anesthesia time by 15 minutes (17 minutes / 15 minutes = 1.13 units). NOTE: Always ...

Read More

Important Changes to Shared/Split Services

Wyn Staheli, Director of Content - innoviHealth, Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2021-06-16

Reporting of split (or shared) services has always been wrought with the potential for incorrect reporting when the fundamental principles of the service are not understood. A recent CMS publication about these services further complicates the matter.

Read More

Understanding Non-face-to-face Prolonged Services (99358-99359) in 2021

Wyn Staheli, Director of Content - innoviHealth, Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2021-06-03

Due to the extensive changes in office or other outpatient services (99202-99215), there are many questions which still need to be answered, one of which is related to the prolonged services without face-to-face contact. This article explores the question regarding the appropriate use of codes 99358/99359 and how to report it.

Read More

PCS Coding for Ankle Fracture - Look Deeper Into the Codes!

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2021-05-25

If you're looking for ankle fractures in ICD-10-PCS, you may need to look a little deeper. Let's take a look at coding an ankle fracture such as a trimalleolar fracture. PCS coding can be confusing as it is nothing like CPT coding; with CPT we can simply code an ankle ...

Read More

Intersegmental Traction — What’s Happening with Roller Tables?

Wyn Staheli, Director of Content - innoviHealth
2021-05-20

Intersegmental traction therapy via the use of roller tables has been used by doctors of chiropractic for many years. Recently, questions have arisen regarding the appropriate billing of roller tables. This is largely due to the statement published in the July 2020 CPT Assistant published by the American Medical Association (AMA). Which code should you really be using?

Read More

Since When did Dental Claims Require Diagnosis Codes?

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2021-05-12

The objective of the Accountable Care organization is to integrate and consolidate patient care management to improve patient outcomes. Changes and coordination of dental and medical care are already becoming more apparent when dental offices are being required to bill a patient's medical plan for dental visits due to an ...

Read More

Coding Lesions and Soft Tissue Excisions

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2021-04-29

There are several considerations to be aware of before assigning a code for lesions and soft tissue excisions. The code selection will be determined upon the following: Check the pathology reports, if any, to confirm Morphology (whether the neoplasm is benign, in-situ, malignant, or uncertain) Technique Topography (anatomic location) The size Tissue Level Type of closure required Layers ...

Read More

58% of Improper Payments due to Medical Necessity for Ventilators

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2021-04-29

Proper documentation not only protects the provider, the payer, and the patient, it protects the integrity of the entire healthcare system. When it comes to coverage and documentation for durable medical, the DMEPOS supplier and staff must be familiar with the National and Local Coverage Determinations (NCDs and LCDs) as these are ...

Read More

ICD-11 — What’s Happening?

Wyn Staheli, Director of Content - innoviHealth
2021-04-20

ICD-11 is officially released, but what does that mean for diagnosis coding in the United States? What's really different? This article discusses what has been happening with ICD-11, some interesting things to note about it, as well as links to other important information.

Read More

Failure to Follow Payer’s Clinical Staff Rules Costs Provider $273K

Wyn Staheli, Director of Content - innoviHealth
2021-04-12

Clinical staff (e.g., LPN, RN, MA) provide essential services which allow providers to leverage their time and improve reimbursement opportunities and run their practices more efficiently. There is, however, an ongoing question of how to appropriately bill for clinical staff time. This is really a complex question which comes down to code descriptions, federal or state licensure, AND payer policies. Failure to understand licensing and payer policies led a Connecticut provider organization down a path that ended in a $273,000 settlement with both federal and state governments.

Read More

Properly Reporting Imaging Overreads (Including X-Rays)

Wyn Staheli, Director of Content - innoviHealth, Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2021-04-08

hile many provider groups offer some imaging services in their offices, others may rely on external imaging centers. When the provider reviews images performed by an external source (e.g., independent imaging center), that is typically referred to as an overread or a re-read. Properly reporting that work depends on a variety of factors as discussed in this article.

Read More

Understanding Skin Biopsy Codes

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2021-03-23

A biopsy is a procedure to obtain only a portion of a lesion for a pathologic exam. According to the AMA, "The use of a biopsy procedure code (e.g., 11102, 11103) indicates that the procedure to obtain tissue for pathologic examination was performed independently, or was unrelated or distinct from other ...

Read More

COVID-19 Vaccines

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2021-03-10

To accommodate the new COVID-19 immunizations the CPT editorial panel has approved 11 Category I codes. Watch for new and revised guidelines and parenthetical notes with these codes. For example; which administration codes should be used with the vaccine codes and the NCD codes applicable to the dose being administered. These ...

Read More

CDT and CPT - The Same but Different!

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-12-08

Reporting a CPT code for an evaluation of a patient is based on time and if the patient is a new or established patient. Evaluation and Management codes are different than other codes, it is important to understand how they are used, prior to 2021 they were based on a ...

Read More

Common Medical to Dental Procedures and Where to Find Them

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-12-08

With healthcare integrating and consolidating the delivery of healthcare systems, it only makes sense using medical insurance affords better management of care, dental providers are quickly picking up the slack on dental policies and utilizing healthcare coverage, understanding this affords better care for their patients. There are many common dental procedures that ...

Read More

Final Rule on Communications Technology and 2021 Physicians Fee Schedule

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-12-08

To create a healthcare system that will benefit providers as well as Medicare beneficiaries there have been several new rules issued that begin on or after January 01, 2021. CMS released the final policy and payment provisions on December 01, 2020, which includes the physician fee schedule (PFS) for 2021. ...

Read More

Incident To

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-10-28

Just about any large clinic you visit will have non-physician practitioners, or NPPs. These will include physician assistants, nurse practitioners, and clinical nurses for example. Practices and clinics can bill under the NPPs if they are credentialed with the payer, but the reimbursement is only 85% of the fee schedule. There ...

Read More

OIG – Fraud and Abuse Study with COVID-19 Testing

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-10-27

According to the Office of Inspector General (OIG), “The coronavirus disease 2019 (COVID-19) pandemic has led to an unprecedented demand for diagnostic laboratory testing to determine whether an individual has the virus. Beyond the COVID-19 tests, laboratories can also perform add-on tests, for example, to confirm or rule out diagnoses ...

Read More

My Location and CBSA is Missing!

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-09-23

We often get questions on missing Core Based Statistical Areas, known as CBSAs. CBSAs are used for pricing and other factors according to the geographical location. If you do not see your CBSA, it is important to note they are not missing - it may not have an assignment, according to ...

Read More

More COVID-19 Codes Added as of September 8, 2020

Wyn Staheli, Director of Content - innoviHealth
2020-09-15

The American Medical Association (AMA) recently announced the addition of two more CPT codes in relation to COVID and the Public Health Emergency (PHE). Codes 99702 and 86413 were posted to the AMA website on Tuesday, September 8, 2020 and new guidelines have been added as well.

Read More

Not Following the Rules Costs Chiropractor $5 Million

Wyn Staheli, Director of Content - innoviHealth
2020-09-01

Every healthcare office needs to know and understand the rules that apply to billing services and supplies. What lessons can we learn from the mistakes of others? What if we have made the same mistake?

Read More

New Value-Based Payment Models for Primary Care (Primary Care First and Direct Contracting)

Jared Staheli, MPP
2020-08-28

This article summarizes the new Medicare value-based payment models: Primary Care First and Direct Contracting.

Read More

Podcast - Do you have all the right Dental resources needed to succeed in Dental Medical Billing and Coding?

innoviHealth
2020-08-27

Discussion between innoviHealth CEO, LaMont Leavitt and Guest speaker, Christine Taxin who is an Adjunct professor at New York University, and President of Dental Medical Billing and Links2Success about making sure you have all the right Dental resources needed to succeed in Dental Medical Billing and Coding. ...

Listen

Is COVID-19 Causing Risk Adjustment “Gotcha’s”?

Wyn Staheli, Director of Content - innoviHealth
2020-08-27

The COVID-19 public health emergency (PHE) has created some possible problems when it comes to risk adjustment. Be sure your organization has implemented policies and procedures to try and overcome these new hurdles.

Read More

New and Exciting Changes in the Dental Industry

Christine Taxin, President - Links2Success
2020-08-26

My colleagues and I are nerds for information on all things billable—or not billable—in the worlds of dental and medical insurance. One of the most puzzling challenges for me over the past 15 years of teaching has been to understand why we on the dental side are segregated out of ...

Read More

Modifier 50 — Four "Must Know" Tips For Getting Paid

Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2020-08-10

Modifiers added to an HCPCS or CPT© code alters the code description, providing clarity about the service for proper claim processing and reimbursement. Here are four things you must know about modifier 50 to ensure proper payment. - Modifiers are either informational or payment related. Informational modifiers provide additional...

Read More

Coding Injections for Pain Management

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-08-10

Coding for pain management can get confusing. How many injections, the location, and when to use a modifier are all common questions. This article will cover some of the most common injections used in pain management. Trigger Point Injections Trigger point injections are reported by how many muscles are treated using an ...

Read More

Coding with PCS When There is No Code

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-08-05

ICD-10-PCS covers ALMOST everything! But not quite! What if a body system does not contain a body part for toes or fingers? What about an elbow? When it does not cover what you are looking for, where do you turn?  To the guidelines, of course! There are ICD-10-PCS guidelines just as ...

Read More

OIG Report Highlights Need to Understand Guidelines

Wyn Staheli, Director of Content - innoviHealth
2020-07-28

A new OIG report once again highlights the necessity for organizations to fully understand requirements for reporting services and having proper documentation. The types of problems addressed in this report are ongoing issues for multiple types of services and specialties and for many different payers.

Read More

Office of Inspector General Says Medicare Advantage Organizations are Denying Services Inappropriately

Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2020-07-21

We attended the recent virtual RISE National Conference and had the opportunity to listen to presenters share their knowledge about risk adjustment and HCC reporting and data validation. Among the presenters were representatives from the Office of Inspector General (OIG), who presented findings from encounter data from 2012-2016. They began ...

Read More

Use the Correct Diagnosis Codes and Revenue Codes to Get Paid for PAD Rehab

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-07-15

The initial treatment in rehabilitation for patients suffering from Intermittent Claudication (IC) is Supervised Exercise Therapy (SET) for Symptomatic Peripheral Artery Disease (PAD).  Rehabilitation using SET involves the use of intermittent walking exercise, which alternates periods of walking to moderate-to-maximum claudication, with rest.   When reporting 93668 for peripheral arterial disease rehabilitation the following ...

Read More

Are NCCI Edits and Modifiers Just for Medicare?

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-07-14

The National Correct Coding Initiative (NCCI) edits were developed by CMS to help promote proper coding and control improper coding that leads to incorrect payments with part B claims. It is important to understand that NCCI edits do not include every possible code combination or every type of un-bundling combination. With that ...

Read More

Payment Adjustment Rules for Multiple Procedures and CCI Edits

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-07-09

Surgical and medical services often include work that is required to be done prior to a procedure and post-procedure. When there are multiple procedures done by the same physician, group, or another qualified healthcare professional on the same day, the pre and post work is only required once. Therefore, CMS ...

Read More

New ABN Form is Here

Wyn Staheli, Director of Content - innoviHealth
2020-07-07

The anticipated changes to the Advanced Beneficiary Notice of Non-coverage (ABN) Form (CMS-R-131) have arrived. This important form is issued to the patient or client by providers, physicians, practitioners, and suppliers in situations where Medicare payment is expected to be denied. You can begin using the new ABN immediately if you so wish. However, it becomes mandatory on August 31, 2020.

Read More

Understanding UCR Inpatient Fees Used on DRGs

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-07-01

Read More

HCPCS Codes Were NOT all Created for the Same Purpose

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-06-29

Have you ever wondered why you were unable to find a particular product/code with our DMEPOS search? When looking for HCPCS Level II codes, there are several kinds of codes and not all HCPCS codes were created for the same purpose. If you are searching for a certain HCPCS product ...

Read More

Additional COVID-19 Testing Codes Announced

Wyn Staheli, Director of Content - innoviHealth
2020-06-29

New coronavirus antigen testing codes announced. These are effective immediately.

Read More

CMS- Reminder COVID Assessment and Specimen Collection

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-06-18

On March 1, 2020, new codes and rules were released to bill for COVID-19 symptom and exposure assessments, as well as specimen collection. CMS has recently sent out reminders on billing for these services, the proper use of the CS modifier on claims, and how they are handling denials due ...

Read More

Should I Bill Dental or Medical?

Christine Taxin, President - Links2Success
2020-06-16

While you likely find yourself focusing on fewer patients and more on emergency care, it’s a good time to understand how medical billing can allow patients with active infection in the oral cavity to seek the treatment they need.  Forms need to be filled out correctly, and you must carefully follow ...

Read More

Outpatient Facility Pricing

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-06-15

Our newest feature launch offers UCR pricing for Outpatient Facility. We recently released pricing information based on databases of insurance claims from private-sector health care providers.Usual, customary, and reasonable charges (UCR) are medical fees used when there are no contractual pricing agreements and are used by certain healthcare plans and third-party payers to generate ...

Read More

Medical Necessity using Soap can prevent a future audit!

Christine Taxin, President - Links2Success
2020-06-15

Medical Necessity using Soap can prevent a future audit! How Do I Correctly Document all my notes on every patient regardless of the insurance I am billing? Medically necessary care is the reasonable and essential diagnostic, preventive, and treatment services (including supplies, appliances, and devices) and follow-up care as determined by qualified ...

Read More

MEGA - NCCI Edit Changes - WHO Knew?

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-06-10

There was no huge announcement when CMS released new files in April. The files that were released on April 7, 2020, actually replaced files to update the NCCI edits on Procedure to Procedure (PTP) edits and Medically Unlikely Edits (MUE).  The updated files included; 291,902 Deleted Procedure to Procedure (PTP) edits 197  Deleted Medically Unlikely ...

Read More

Changes in Medicare Advantage and Part D

Christine Taxin, President - Links2Success
2020-06-02

The Centers for Medicare & Medicaid Services finalized several changes in Medicare Advantage and Part D on Friday.  The Trump administration has finalized several changes in Medicare Advantage (MA) and Part D in anticipation of bid submissions on June 1. The Centers for Medicare & Medicaid Services (CMS) released  Friday that includes ...

Read More

Where is the CCI Edit with Modifier 25 on E/M?

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-05-20

If you are not seeing a CCI edit when reporting an E/M code with a certain procedure, it may be that there is no edit. CMS does not have a CCI edit for every CPT code, however, there are still general coding rules that must be followed.  The use of Modifier 25 is one example ...

Read More

ICD-10-CM - Supplement information for E-Cigarette/Vaping Reporting

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-05-05

The CDC has released additional information and coding guidance for reporting encounters related to the 2019 health care encounters and deaths related to e-cigarette, or vaping, product use associated lung injury (EVALI).  The update offers coding scenarios for general guidance, poisoning and toxicity, substance abuse and signs and symptoms.  ICD-10-CM Official Coding Guidelines - ...

Read More

CMS- Change in Funding for COVID-19 Economic Impact

Find-A-Code™
2020-04-27

On Sunday night April 26, 2020, CMS announced they will no longer be "accepting any new applications for the Advance Payment Program, and CMS will be reevaluating all pending and new applications for Accelerated Payments in light of historical direct payments made available through HHS’ Provider Relief Fund." The COVID-19 Pandemic has ...

Read More

Clarify the Complexity Please! NDC Codes and Drug Classification Systems

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-04-20

Different Drug classification systems are used to categorize drugs to identify the medication, with each system having their own logic. There are four main drug classification systems used in the United States, not to be confused with a class of drugs or "Drug Class". A drug class is the way drugs ...

Read More

Now That is Fraud! Genetic Testing "Public alert"

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-04-20

Genetic testing is becoming very popular. In fact, so popular you might see it in places you would not expect such as a community event, fairs or any event happening in your community. Some labs may even offer FREE screening for genetic testing. Watch for FREE screening announcements or advertisements ...

Read More

Dismal OIG Report on Telemedicine

Wyn Staheli, Director of Content - innoviHealth
2020-04-20

Providers need to understand the rules for reporting telemedicine services. A recent OIG report shows that this is not the case. What problems are being found in documentation claims? As providers are expanding their telehealth offerings, now is the time to understand the potential pitfalls since disallowed amounts will be taken back.

Read More

New CPT® Codes Approved for COVID-19 Antibody Identification

Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2020-04-15

On April 10, 2020, the American Medical Association approved and published a revision of code 86318 and added two new codes 86328 and 86769 for reporting Coronavirus [COVID-19] antibody testing.

Read More

Medicare Released the Amount they Will pay for COVID Testing Eff 4/14/2020

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-04-15

Read More

ADA is Asking for HELP with Third-Party Payers for Dentists

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-04-14

With these unprecedented and extraordinary circumstances, dentists are facing new challenges with reimbursement with what is allowed and covered under their contractual obligations with their payers. The ADA recognizes the struggles dental providers are facing and is urging third-party payers to adopt new reimbursement procedures and adjust their fee schedules to help ...

Read More

Financial Impact of CARES Act on Healthcare Providers

Wyn Staheli, Director of Content - innoviHealth
2020-04-13

The recently enacted Coronavirus Aid, Relief, and Economic Security (CARES) Act has several provisions to ease the financial burden being faced by healthcare providers who have been impacted by the effect of the coronavirus. Learn more about how the Provider Relief Fund and the Accelerated and Advance Payment Program work.

Read More

ICD-10-CM Official Coding and Reporting Guidelines Updated for COVID-19

Wyn Staheli, Director of Content - innoviHealth
2020-04-08

The ICD-10-CM Official Coding and Reporting Guidelines have just been updated to include COVID reporting. Additional information beyond the previously released interim guidelines are included. These are the rules that should be followed for claims submission. The notice states that this is for April 1, 2020 through September 30, 2020.

Read More

More Telehealth Changes Announced by CMS

Wyn Staheli, Director of Content - innoviHealth
2020-04-02

On March 31, 2020, CMS announced further changes to their telehealth program in response to this unprecedented public health emergency (PHE). See this article for further information as well as references & links to CMS information

Read More

CMS-Coverage for Therapeutic Shoes for Individuals with Diabetes

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-03-31

Therapeutic shoes and inserts can play a vital role in a diabetic patient's health. Medicare may cover one pair every year and three pairs of custom inserts each calendar year if the patient qualifies and everything is handled correctly.  Medicare Benefit Policy Manual explains what is needed for a person with diabetes to ...

Read More

Providing Telehealth Services During COVID-19 Crisis

Wyn Staheli, Director of Content - innoviHealth
2020-03-30

The rules for providing telehealth services during this pandemic have changed and some requirements have been waived. Please keep in mind that “waiving requirements” does not mean that anything goes. Another important consideration is that Medicare and private payers may likely have different rules so you need to make sure that you know individual payer requirements during this time.

Read More

Interprofessional Consult Services

NAMAS
2020-03-27

The recent coronavirus crisis has brought non-face-to-face services to the forefront of coding and billing conversations. With the entire healthcare industry focused on caring for patients during an unprecedented and fast-moving pandemic, the goal of increasing patient access while reducing the risk of spreading infection has become paramount. In this climate, ...

Read More

2020 Medicare Part D Coverage Gap (AKA donut hole)

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-03-26

Not every Medicare drug plan has complete coverage for prescription drugs - most have some sort of coverage gap, known as the “Donut Hole”. The coverage gap is a temporary limit on coverage under the drug plan. This coverage gap will not affect everyone and begins after you have used ...

Read More

Medicare Part D Coverage Gap (Donut Hole) Closes in 2020

Jared Staheli, MPP
2020-03-26

Overview of the Part D coverage gap, how it got closed, what the picture looks like for 2020, and long-term outlook.

Read More

LATEST COVID-19 INFORMATION FOR BILLING NON-FACE-TO-FACE SERVICES

NAMAS
2020-03-26

Healthcare providers and the population at large are concerned about safe access to care considering the COVID-19 pandemic. As a result, we have received many inquiries this week about how to bill for “telehealth” services. Let’s first address that true telehealth services have some pretty stringent requirements from CMS, including that ...

Read More

"What is the ICD-10 code for...?" - Search Smarter With Find-A-Code Tools

Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2020-03-24

Do you still find yourself searching the internet for an ICD10 code? Medical coders often type into their search engine, what is the ICD10 code for ... and a specific diagnosis code, to avoid repeatedly dragging out the incredibly large ICD10 codebook. Ironically, some of the most commonly searched ICD10 diagnoses include: ...

Read More

Understand the New Codes for Testing & Reporting the COVID-19 Coronavirus (SARS-CoV-2)

Aubrie Rowley
2020-03-21

The current coronavirus pandemic refers to COVID-19, a novel or new type of coronavirus known as severe acute respiratory syndrome coronavirus-2 (SARS-CoV-2). The first victim of the virus was identified in Wuhan, Hubei, China at the end of 2019. There is no immunization available to prevent it from spreading and ...

Read More

Implementing Telehealth Visits

NAMAS
2020-03-20

The following is a step-by-step guide on how to convert office-based encounters to telehealth encounters during the current COVID-19 pandemic. These rules may change post-pandemic, as many changes relaxing existing rules were made on a temporary basis by CMS and commercial payers to facilitate patient access and minimize risk of infection. Step ...

Read More

Additional Coronavirus Testing Code Announced

Wyn Staheli, Director of Content - innoviHealth
2020-03-17

On March 13, 2020, a new CPT code was announced by the American Medical Association (AMA) who maintains the CPT code set. This early release of a CPT code is rare and is effective immediately.

Read More

Who Qualifies for Chronic Care Management Services

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-03-05

Per MLN Chronic Care Management Services, the following patients are eligible: "Patients with multiple (two or more) chronic conditions expected to last at least 12 months or until the death of the patient, and that place the patient at significant risk of death, acute exacerbation/decompensation, or functional decline, are eligible for CCM services." Examples of chronic conditions ...

Read More

The difference between Jones and Proximal Diaphyseal Fractures of the Fifth Metatarsal (2018-10-23)

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-03-05

Distinguishing the difference between Jones and Proximal Diaphyseal Fractures of the Fifth Metatarsal can be complicated, here are some examples from PubMed;  A Jones fracture currently is defined as an acute fracture of the fifth metatarsal at the junction between the proximal diaphysis and metaphysis of the fifth metatarsal without distal extension beyond the fourth to fifth intermetatarsal articulation. Tuberosity avulsion fracture (also known as pseudo-Jones fracture or dancer's fracture) A proximal diaphyseal fifth ...

Read More

Coronavirus - What in the World is it and How is it Coded? 2020-02-20

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-03-02

On December 31, 2019, we learned of a deadly outbreak of an unknown virus, with an unknown cause. We have since learned the virus was identified in Wuhan, China as a novel coronavirus (2019-n-CoV). Until we have more information on the 2019-nCoV, persons with an underlying medical condition are considered high ...

Read More

Documentation Skills that Increase Your Coding

Christine Taxin, President - Links2Success
2020-02-18

Evidence-based medicine such as the updated periodontal staging and caries lesions also gives well-defined information about the clinical condition itself. You cannot just look at the codes, you need to check the policy. When I am coding or teaching coding, you need to use clinical indications when working with documentation ...

Read More

Documenting telephone calls at your dental practice is just as important as documenting patient visits.

Christine Taxin, President - Links2Success
2020-02-04

Documenting telephone calls at your dental practice is just as important as documenting patient visits. Similar to other documentation, the common rule when it comes to call documentation is that if it is not documented, it did not happen. Therefore, every clinically relevant telephone call should be documented. Clinically relevant calls ...

Read More

Medicare Announces Coverage of Acupuncture Services

Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2020-01-30

On January 21, 2020, a CMS Newsroom press-release read, This new announcement is both exciting and refreshing. Acupuncture, a key component of traditional Chinese medicine and most commonly used to treat pain, is now being officially recognized by Medicare and several other large payers as a covered, alternative treatment option for ...

Read More

Inadequate Exclusion Screenings Could Put Your Practice at Risk

Wyn Staheli, Director of Content - innoviHealth
2020-01-21

Exclusion screenings require far more than just checking a name on a federal database at the time you are hiring someone. Far too many providers don’t realize that in order to meet compliance requirements, there is MUCH more involved. There are actually over 40 exclusion screening databases/lists that need to be checked.

Read More

Q/A: How do we Bill Massage Services?

Wyn Staheli, Director of Content - innoviHealth
2020-01-21

Question: We are adding a massage therapist soon and have some questions about billing their services.

Read More

Q/A: Can Chiropractors Bill 99211?

Wyn Staheli, Director of Content - innoviHealth
2020-01-14

Can chiropractic offices bill code 99211? Technically it can be used by chiropractors, but in most instances, it is discouraged. Considering that 99211 is a low complexity examination for an established patient, this code is not really made for the physician to use. In fact, in 2021, changes are coming for this code...

Read More

Billing for Telemedicine in Chiropractic

Evan M. Gwilliam, DC MBA CPC CCPC CPC-I QCC MCS-P CPMA CMHP AAPC Fellow
2020-01-14

Many large private payers recognize the potential cost savings and improved health outcomes that telemedicine can help achieve, therefore they are often willing to cover it. While there are several considerations, there could be certain circumstances where telemedicine might apply to chiropractic care.

Read More

Non-Surgical Periodontal Treatment

Christine Taxin, President - Links2Success
2020-01-14

AAP treatment guidelines stress that periodontal health should be achieved in the least invasive and most cost-effective manner. This is often accomplished through non-surgical periodontal treatment.Non-surgical periodontal treatment does have its limitations. When it does not achieve periodontal health, surgery may be indicated to restore periodontal health.SCALING AND ROOT PLANINGScaling ...

Read More

Who Knew? There are Three Types of Add-On Codes

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2020-01-09

Using add-on codes with HCPCS/CPT is not as simple as 123! Although there are three different groups of add-on codes assigned by CMS, these are used to identify code edits. It is easy to see the add-on code with some codes; we can see the instructional notes and phrases such ...

Read More

CMS Report on QPP Shows Increasing Involvement

Wyn Staheli, Director of Content - innoviHealth
2020-01-06

MIPS 2018 participation increased according to the final report issued by CMS on January 6, 2020.

Read More

CPT 2020 Changes to Psychiatry Services

NAMAS
2020-01-03

As of January 1, 2020, CPT made changes to the health and behavior assessment and intervention codes (96150-96155) and therapeutic interventions that focus on cognitive function (97127). If you code and audit services in this category, you must pay close attention to the changes as they include the removal and ...

Read More

Medicare Changes Bilateral Reporting Rules for Certain Supplies

Wyn Staheli, Director of Content - innoviHealth
2019-12-30

DME suppliers must bill bilateral supplies with modifiers RT and LT on separate claim lines or they are being rejected.

Read More

Time Is Up! Jan 1 2020 Claims Will be Denied Without MBIs

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-12-23

New Medicare Card Transition Ends Next Week: Claim Reject Codes Beginning January 1 If you want to get paid you should be reporting MBIs on all of your Medicare claims. The deadline is here: if you are not using Medicare Beneficiary Identifiers (MBIs) on claims (with a few exceptions) after January 1, ...

Read More

What to look for when auditing moderate sedation codes 99151-99153

NAMAS
2019-12-20

What to look for when auditing moderate sedation codes 99151-99153 Physicians performing diagnostic and therapeutic procedures can now separately bill for the provision of moderate sedation services, but there are some interesting wrinkles to be looking for when auditing these services. Starting in 2017, moderate sedation codes 99151-99157 were created to address ...

Read More

CMS- Patient Driven Payment Model Effective October 01, 2019

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-12-19

According to CMS, In July 2018, CMS finalized a new case-mix classification model, the Patient-Driven Payment Model (PDPM), that, effective beginning October 1, 2019, will be used under the Skilled Nursing Facility (SNF) Prospective Payment System (PPS) for classifying SNF patients in a covered Part A stay. Using the new Patient-Driven ...

Read More

Reporting the Health Effects of Vaping Now and in April 2020

Wyn Staheli, Director of Content - innoviHealth
2019-12-19

To report vaping related conditions/disorders, use the official CDC guidelines to ensure proper documentation of vaping related health conditions. There is also a new code that will become effective April 1, 2020.

Read More

What did I do today?

NAMAS
2019-12-13

What did I do today?   Whether you are auditing inpatient or outpatient documentation, chances are you have come across a situation where the encounters repeat the same story, sometimes day to day, sometimes on every 3-month visit. When EHRs were implemented en masse, a key selling point of almost all of ...

Read More

Coding Auto Accident Injuries

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-12-10

There are several different ICD-10-CM code sections that can be used when coding for auto accident injuries. Injury diagnosis codes in ICD-10-CM are found with leading alpha characters S and T. S codes are injuries related to a single body region. T codes are injuries to multiple or unspecified body regions, poisoning, ...

Read More

American Dental Association (ADA) and Delta Dental Plans Association (DDPA) Class Action Lawsuit

Christine Taxin, President - Links2Success
2019-12-10

The American Dental Association and two individual dentists filed a class-action lawsuit Nov. 26 against the Delta Dental Plans Association, its affiliated national entities, and 39 independent Delta Dental companies, alleging the provider network has engaged in anticompetitive conduct and violated federal antitrust laws. The complaint alleges Delta Dental allocated territories ...

Read More

Look What is New for 2020!

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-12-10

Wait a minute... we are not waiting for 2020, this is too exciting! Same great tools and features, this is just a new look for us! We think you will love it! To start using the new view, simply login to your account and go to My Account. At the bottom of your ...

Read More

CMS says Codes are on the Move!

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-12-09

Have you noticed your LCDs are missing something? CMS is moving codes out of LCDs and into Billing and Coding Articles. MACs began moving ICD-10-CM, CPT/HCPCS, Bill Type, and Revenue codes in January 2019, and will continue through January 2020. Therefore, if there is an LCD with its codes removed, you will find ...

Read More

Regence: Dental Procedures Under The BlueCard Program?

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-12-09

This information can be found on Regence/Blue Cross Dental procedures explaining additional benefits for dental procedures. Regence currently does not offer dental benefits, however, there are times a patient can receive treatment with a Blue Cross provider and qualify under their medical benefits. In addition, Regence informs the providers to file these claims ...

Read More

Q/A: Can I Order a TENS unit for a Medicare Patient?

Wyn Staheli, Director of Content - innoviHealth
2019-12-03

Question Can a chiropractor order a TENS unit for a Medicare patient? We cannot order X-rays for a Medicare patient so I assume we cannot order a TENS unit either. Answer It’s not that you can’t order the TENS unit, it’s just that when it comes to doctors of chiropractic, Medicare only covers ...

Read More

Answering the Question: Does my Insurance Cover Chiropractic Care?

Wyn Staheli, Director of Content - innoviHealth
2019-12-03

The question "Does my insurance cover chiropractic care" is the ongoing question chiropractic offices have struggled with for years. Unfortunately, when it comes to insurance, coverage often varies between payers — even varying between plans for a single payer so there isn't one easy answer.

Read More

Hypertension ICD-10-CM Code Reporting Table

Wyn Staheli, Director of Content - innoviHealth
2019-11-25

In ICD-10-CM, hypertension code options do not distinguish between malignant and benign or between controlled and uncontrolled. What is important for code selection is knowing if the hypertension is caused by or related to another condition. The following table shows some of these options.

Read More

New Medicare Home Health Care Payment Grouper — Are You Ready?

Wyn Staheli, Director of Content - innoviHealth
2019-11-25

In 2020, Medicare will begin using a new Patient-Driven Groupings Model (PDGM) for calculating Medicare payment for home health care services. This is probably the biggest change to affect home health care since 2000.

Read More

VA: How UCR Charges are Determined

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-11-20

How does the VA determine charges billed to third party payers for Veterans with private health insurance? According to the VA. "38 C.F.R 17.101 stipulates the basic methodology by which VA bills third party insurance carriers. In order to generate a charge for medical services, VA establishes reasonable charges for five ...

Read More

Q/A: How do I Code a Procedure for the Primary Insurance so the Secondary Can Get Billed?

Wyn Staheli, Director of Content - innoviHealth
2019-11-19

Question: How do you modify a code submitted to the primary insurance company to let them know it is not covered by them so you can bill to a secondary?

Read More

Medical Insurance Coverage for TMJ Disorders (TMD)

Christine Taxin, President - Links2Success
2019-11-19

It is agreed that TMJ disorders should be covered by insurance. There are often questions whether it is covered by medical insurance or dental insurance and where the line is that separates coverage.Medical Insurance typically is the primary insurance for TMJ disorders. The reason is that joints are found anywhere ...

Read More

Documentation Tips

Christine Taxin, President - Links2Success
2019-11-18

Documenting Medical NecessityTo receive reimbursement from medical insurers, you need to make a case that proves that dental surgery is necessary for the patient. To make your case, you need to explain your decision process in terms that a medical insurer can understand, using ICD-10 codes and CPT codes. These ...

Read More

HIPAA Final Rule Eliminates HPID and OEID

Wyn Staheli, Director of Content - innoviHealth
2019-11-12

Final rule eliminates the requirement for health plans to obtain a unique health plan identifier (HPID) and also eliminates the voluntary use of the other entity identifier (OEID). This change becomes effective December 27, 2019.

Read More

And Then There Were Fees...

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-11-11

Find-A-Code offers fees and pricing for just about everything, this article will address two of some of the most common payment systems with CMS. (OPPS) -Outpatient Medicare Outpatient Prospective Payment System. (MPFS)- Medicare Physician Fee Schedule The Fees section on each code page is determined on the type of services...

Read More

Are you providing TMD treatment and having a hard time receiving payment from Medical? Take a look at the law for your state!

Christine Taxin, President - Links2Success
2019-11-03

  TM TREATMENT AND THIRD PARTY INSURANCE COVERAGEMinnesota, in 1987, became the first state to adopt legislation requiring health insurance policies issued within the state to include coverage for the diagnosis and treatment of temporomandibular (TMD) joint disorders and craniomandibular (CMD) disorders on the same basis as other joint disorders. At ...

Read More

VA- Reasonable Charges Rules, Notices, & Federal Register

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-10-21

Read More

Medically Unlikely Edits (MUEs): Unlikely, But Not Always Impossible

NAMAS
2019-10-18

Medically Unlikely Edits (MUEs) were created by the Centers for Medicare & Medicaid Services (CMS) to help lower the error rate for paid Part B claims. MUEs are the maximum units of a HCPCS or CPT code that a provider would bill under most circumstances for the same patient on ...

Read More

Why is HIPAA So Important?

NAMAS
2019-10-11

Why is HIPAA So Important? Some may think that what they do to protect patient information may be a bit extreme. Others in specialty medical fields and research understand its importance a little more. Most of that importance lies in the information being protected. Every patient has a unique set of ...

Read More

Hypertension & ICD-10

Raquel Shumway
2019-10-07

Hypertensive Diseases and ICD-10. Helps and examples for these codes.

Read More

2020 Official ICD-10-CM Coding Guideline Changes Are Here!

Wyn Staheli, Director of Content - innoviHealth
2019-10-01

It’s that time of year for offices to get ready for the ICD-10-CM code revisions. As part of that process, it’s also good to know what is going on with the ICD-10-CM Official Guidelines for Coding and Reporting. In the examples listed below, strikeout text is deleted and highlighted text ...

Read More

New Codes for Dry Needling

Wyn Staheli, Director of Content - innoviHealth
2019-09-30

Find out what you need to know about the new codes for dry needling, also known as trigger point acupuncture.

Read More

Vaccine Administration - When The Right Vaccine Code is Not Enough

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-09-30

Understanding how to apply immunization administration codes properly will support correct reimbursement for vaccinations. Reporting the right vaccine code alone is not enough to guarantee proper billing. The majority of the time, providers can charge for the vaccine/product as well as the administration of the vaccine; always consult your payer ...

Read More

Q/A: How Do I Bill a House Call?

Wyn Staheli, Director of Content - innoviHealth
2019-09-30

Question If a provider makes a house call to/for a patient, is there a way that it is represented on the claim form?  A modifier, or something else? Answer Modifiers are not used to identify that a service was performed in the patient's home. However, other modifier rules must be followed (e.g., modifier GP ...

Read More

Wellness In the Dental Practice

Christine Taxin, President - Links2Success
2019-09-25

This course is the beginning of change. Understanding that patients have additional benefits under their dental plans will provide you with the changes taking place in the world of billing. Objectives PROFESSIONAL GROWTH Professionally your team members will be pushed and stretched as you develop your new system. They will require advanced training ...

Read More

E-Health is a Big Deal in 2020

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-09-16

The new 2020 CPT codes are on the way! We are going to see 248 new codes, 71 deletions, and 75 revisions. Health monitoring and e-visits are getting attention; 6 new codes play a vital part in patients taking a part in their care from their own home. New patient-initiated ...

Read More

List of Cranial Nerves

Find-A-Code™
2019-09-03

Cranial nerves are involved with some of our senses such as vision, hearing and taste, others control certain muscles in the head and neck. There are twelve pairs of cranial nerves that lead from the brain to the head, neck and trunk. Below is a list of Cranial Nerves and ...

Read More

So How Do I Get Paid for This? APC, OPPS, IPPS, DRG?

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-08-21

You know how to find a procedure code and you may even know how to do the procedure, but where does the reimbursement come from?  It seems to be a mystery to many of us, so let's clear up some common confusion and review some of the main reimbursement systems.  One of the ...

Read More

Are You Aware of Medicare Advantage Plans Timely Filing Rules?

Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2019-08-20

The Medicare Fee for Service (FFS) program (Traditional or Original Medicare) has a timely filing requirement; a clean claim for services rendered must be received within one year of the date of service or risk payment denial. As any company who has billed Medicare services can attest, the one-year timely filing ...

Read More

Attention Chiropractors!

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-08-20

Find-A-Code has created a TOPIC page specifically for Chiropractors. Check it out! We have simplified your search with Articles, Tips, Webinars, and Tools all in one place for your convenience. Be sure to visit us today. Simply go to Findacode.com then hover over TOPICS at the top of the page, then select Chiropractic. ...

Read More

Understanding Payment Indicators

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-08-19

Understanding how payment works with Medicare payment indicators and the impact a modifier has on payment is vital to pricing. Even if you are not billing Medicare, most carriers follow Medicare's policies for participating and non-participating rules.  Here is an article from Regence on their policy statement, describing the rules ...

Read More

Medical ID Theft

NAMAS
2019-08-16

Medical ID Theft "So, do you guys think you can do something with that?" John asked angrily at our first meeting with him in August 2017 as he slammed a stack of medical bills, EOBs and collection letters - three inches high - down in front of my partner and I. ...

Read More

Healthcare Common Procedure Coding System (HCPCS)

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-08-13

There are three main code sets and Healthcare Common Procedure Coding System (HCPCS), is the third most common code set used. They are often called Level II codes and are used to report non-physician products supplies and procedures not found in CPT, such as ambulance services, DME, drugs, orthotics, supplies, ...

Read More

Will Medicare Change Their Rules Regarding Coverage of Services Provided by a Chiropractor?

Wyn Staheli, Director of Content - innoviHealth
2019-08-13

Two separate pieces of legislation introduced in the House of Representatives (H.R. 2883 and H.R. 3654) have the potential to change some of Medicare’s policies regarding doctors of chiropractic. Find out what these two bills are all about and how they could affect Medicare policies.

Read More

The OIG Work Plan: What Is It and Why Should I Care?

NAMAS
2019-08-09

The Department of Health and Human Services (HHS) founded its Office of Inspector General (OIG) in 1976 and tasked it with the responsibility to combat waste, fraud, and abuse within Medicare, Medicaid, and the other HHS programs. With approximately 1,600 employees, HHS OIG is the largest inspector general's office within ...

Read More

5 Ways to Minimize HIPAA Liabilities

BC Advantage
2019-07-12

Last year was historic for HIPAA enforcement. The HHS Office of Civil Rights collected a record $23.5 million in settlements and judgments against providers guilty of HIPAA violations. To avoid becoming part of that unwanted statistic, it’s important to pay extra close attention to five key areas of HIPAA vulnerability. Take ...

Read More

Helping Others Understand How to Apply Incident to Guidelines

NAMAS
2019-07-05

Over the past few months, I have worked with different organizations that have been misinterpreting the "incident to" guidelines and, in return, have been billing for services rendered by staff that are not qualified to perform the services per AMA and CPT. What I found within the variances is that ...

Read More

Don't Let Your QPro Certification(s) Expire! Your Certifications Matter!

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-06-20

Hello QPro Members, Just a friendly reminder!                                                                                        ...

Read More

What Medical Necessity Tools Does Find-A-Code Offer?

Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2019-06-13

Find-A-Code is a great resource for individuals working in all aspects of healthcare, from providers and ancillary staff to the attorneys and payers who assess and critique the documentation supporting the services performed. When recently asked what tools Find-A-Code has to help support medical necessity, our response was, "We provide many resources ...

Read More

Spotlight: Printing Additional Code Information

Brittney Murdock, QCC CMCS CPC
2019-06-13

Did you know you can print the information from Find-A-Code's code information pages? Click the Printer icon on any code information page. You can check/unckeck the boxes at the top to select what information you want to print: It's that easy!

Read More

Spotlight: Anatomy Images

Brittney Murdock, QCC CMCS CPC
2019-06-13

When viewing CPT codes, Find-A-Code offers detailed anatomy images and tables to help with coding. For example 28445 offers a table with information to assist classification of gustilo fractures: Click on the image preview from the code information page to expand the image.

Read More

Documentation of E/M services for Neurology (Don't Forget the Cardiology Element)

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-06-13

According to Neurology Clinical Practice and NBIC, the neurologic exam is commonly lacking in documentation due to the extensive requirements needed to capture the appropriate revenue. With the lack of precise documentation, it results in a lower level of E/M than that which is more appropriate, which can cost a physician a lot ...

Read More

Medicare Approves Reimbursement for Virtual Communication (G2012)

Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2019-06-13

Medicare has taken a stand to recognize communication technology-based services by approving two newly defined physicians' services that will significantly help providers who deal with phone calls and patient triage. One of these services includes:  Virtual check-in (G2012), which allows the provider to be reimbursed for communicating with the patient via ...

Read More

Medicare Now Reimburses for Remote Monitoring Services (G2010)

Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2019-06-13

Medicare's 2019 Final Rule approved HCPCS code G2010 for reimbursement, which allows providers to be paid for remote evaluation of images or recorded video submitted to the provider (also known as "store and forward") to establish whether or not a visit is required. This allows providers to get paid for ...

Read More

Now is Your Chance to Speak Up! Tell CMS What You Think!

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-06-13

CMS is asking for your input, we all have ideas on how we would change healthcare documentation requirements and get rid of the burdensome requirements and regulations if it were up to us, so go ahead, speak up! Patients over Paperwork Initiative is being looked at to help significantly cut ...

Read More

How to Code Ophthalmologic Services Accurately

Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2019-06-06

Have you ever tried to quickly recall the elements required to support a comprehensive ophthalmologic exam versus an intermediate one? Make coding decisions quickly by creating a cheat sheet containing vital information that allows you to quickly select the right code. According to Article A19881 which was published in 2004 and ...

Read More

Auditing Hospitalist Services

NAMAS
2019-05-31

Auditing Hospitalist Services The inpatient side of coding and auditing can be enormously complex, with many more moving parts than are typically found in the outpatient setting. In this audit tip, we will discuss a few of the challenges that come with auditing one of the most important players in the ...

Read More

Noting "Noncontributory" for Past Medical, Family, Social History - Is It Acceptable?

Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2019-05-29

Is "noncontributory" really an unacceptable word to describe a patient whose family history doesn't have any bearing on the condition being evaluated and treated today?

Read More

Q/A: For Physical Therapy Claims, What is the Correct Modifier Order?

Wyn Staheli, Director of Content - innoviHealth
2019-05-27

Question Page 116 of the 2019 ChiroCode Deskbook shows examples for Medicare modifiers. Is this the specific order for the modifiers to be entered? Our practice management software system is advising the GP or GY should be used as Modifier 1 and not as Mod 2 or Mod 3. Also, it shows the ...

Read More

Your New Patient Exam Code Could Determine How Many Visits You Get

Evan M. Gwilliam, DC MBA CPC CCPC CPC-I QCC MCS-P CPMA CMHP AAPC Fellow
2019-05-27

The initial exam is where the provider gathers the information to determine the need for all the care that follows. It is billed most often as an office or outpatient evaluation and management (E/M) code from the 4th edition of the AMA’s Current Procedural Terminology book. There are actually five ...

Read More

RT and LT Modifier Usage Change (effective 2019-03-01)

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-05-21

According to Noridian Medicare, there are new changes required when reporting the RT and LT modifier(s). In the past, it was appropriate to bill the RT and LT modifier on the same line when it was required for certain HCPCS codes. Noridian released a publication stating claims reported with RT/LT on the same ...

Read More

Do You Understand Medicare

Christine Taxin, President - Links2Success
2019-05-21

Even though we may think we truly understand what it means to be a participating provider, Medicare doesn’t quite work the way that other insurance plans do. Far too many providers do not understand the difference and get into hot water. To further complicate matters, the rules are different for ...

Read More

An Update on the DHS OIG's Effort to Combat Fraud & Abuse

NAMAS
2019-05-17

An Update on the DHS OIG's Effort to Combat Fraud & Abuse Every year, the Department of Health and Human Services (DHS) Office of Inspector General (OIG) is required by law to release a report detailing the amounts deposited and appropriated to the Medicare Trust Fund, and the source of such ...

Read More

Spotlight: QPro Blogs

Brittney Murdock, QCC CMCS CPC
2019-05-14

Look for important tips and updates for the medical industry on the QPro Blog! The link to the blog is available from the Medical page under the Industries tab. Use the search bar to look up topics and specialties. View the blogs page here. ...

Read More

Q/A: Two Payers Both Paid the Claim. Who Gets the Refund?

Wyn Staheli, Director of Content - innoviHealth
2019-05-13

Question  We have a personal injury situation where we submitted a claim was sent to the patient's auto policy carrier who refused payment. We then submitted it to her other insurance. Eventually, both companies paid her claims. Her auto paid at full value, and her secondary paid at a reduced rate ...

Read More

Prioritize Your Patient's Financial Experience

Wyn Staheli, Director of Content - innoviHealth
2019-05-13

For many years, the ChiroCode DeskBook has emphasized the need for providers to firmly establish the patient’s financial responsibility through clear communication. We even created a “Patient Financial Responsibility Acknowledgment Form” to help providers with this process. Lately, the lack of pricing transparency has been in the news and even ...

Read More

Electrical Stimulation and Electromagnetic Therapy Devices

Raquel Shumway
2019-05-13

Electrical Stimulation and Electromagnetic Therapy Devices can be used for pain, muscle atrophy, help spinal cord injuries, treat symptoms caused by other medical conditions and can be used in the treatment of wounds. This Regence BC/BS article lists codes and devices and gives guidance on coding from Medicare Advantage viewpoint.

Read More

HIPAA Violation Penalties Revised

Wyn Staheli, Director of Content - innoviHealth
2019-05-06

On April 30, 2019 The Department of Health and Human Services (HHS) announced that “HHS will apply a different cumulative annual CMP limit for each of the four penalties tiers in the HITECH Act.” Unlike other notices which require a proposed rule with a comment period, this notice will take ...

Read More

Q/A: If Orthopedic Tests are Negative, do You List Them in Your Treatment Notes?

Wyn Staheli, Director of Content - innoviHealth
2019-05-06

Question: If orthopedic tests are negative, do you need to still list them in your treatment notes? Answer: Yes. Any tests which are performed by a healthcare provider, regardless of the result, should be documented in the patient record. This record is the only way that a reviewer or another provider ...

Read More

Q/A: I’m Being Audited? Is There a Documentation Template I can use?

Wyn Staheli, Director of Content - innoviHealth
2019-04-29

Question: Our Medicare contractor is auditing claims with 98942. Do you have any suggestions for a template for documentation to warrant the use of 98942? Answer: When you submit a claim with code 98942 you are stating that you have determined that it was medically necessary to adjust all 5 of ...

Read More

Medicare Revises Their Appeals Process

Wyn Staheli, Director of Content - innoviHealth
2019-04-26

There are policy revisions in the Medicare Claims Processing Manual (MCPM), Chapter 29 taking place June 13, 2019. This will give you a heads up on those changes.

Read More

Biofeedback - Is it Medically Necessary?

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-04-24

Biofeedback is used for many reasons, and most commonly used for pain management. Each payer should be consulted with to verify coverage when treating with Biofeedback to verify if the treatment is considered experimental or investigational. The majority of payers will list Biofeedback on an exclusions list. Others such as BC ...

Read More

OIG Announces New Review For Medicare Part B Payments for Podiatry and Ancillary Services

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-04-23

Due to prior OIG work identifying inappropriate payments for podiatrists and ancillary services, the OIG announced in Feb 2019 they will begin a new review starting in 2020.  The OIG stated they will review Medicare Part B payments to determine if medical necessity is supported in accordance with Medicare requirements.   Part of the ...

Read More

Let's Talk High Risk E/M Services

Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2019-04-23

Have you ever assigned a high-complexity E/M code (e.g., 99205, 99215, 99223, 99233, 99245, etc.) and wondered if it would stand up to further scrutiny? Well, let’s take a closer look at the requirements for reporting high-level E/M services.   Both the American Medical Association and Medicare-published E/M Guidelines agree that a ...

Read More

CPT Announces 2021 E/M Changes

Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2019-04-23

In 2018, Medicare announced their plans for revamping the Evaluation and Management coding structure and was met with a rapid response from the medical community, including the AMA and many other organizations. As a result, the Medicare changes implemented in 2019 were mostly documentation-related changes that generally benefited providers but were not ...

Read More

Coverage for Hearing Aids and Auditory Implants

Brandon D. Leavitt QCC CMCS CPC EMT
2019-04-23

For hearing impairment, Medicare is firm in its stance on when it will and will not cover hearing correction. In the PUB 100-02 Medicare Benefit Policy Manual, Chapter 16, Medicare cites the Social Security Act by explaining:  "..."hearing aids or examination for the purpose of prescribing, fitting, or changing hearing aids" ...

Read More

What is Medical Necessity and How Does Documentation Support It?

Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2019-04-23

We recently fielded the question, “What is medical necessity and how do I know if it's been met?" The AMA defines medical necessity as: It is important to understand that while the AMA provides general guidance on what they consider medically necessary services, these particular coding guidelines are generic and may be ...

Read More

Auditing Chiropractic Services

Evan M. Gwilliam, DC MBA CPC CCPC CPC-I QCC MCS-P CPMA CMHP AAPC Fellow
2019-04-22

Chiropractic is unique from other types of health care and auditors need to be aware of the nuances of this field. Chiropractic has become the focus of more and more audits as doctors seem to struggle to create records that properly support the care provided to the patient throughout the entire episode.

Read More

Q/A: What’s Wrong with the Diagnoses on my Claim?

Wyn Staheli, Director of Content - innoviHealth
2019-04-22

Question: I got a denial on my claim and it said the problem was with the diagnoses codes that I used. I used M54.15 and M79.2. I don’t understand why this is a problem.

Read More

Auditing Ophthalmology and Optometry Exams

NAMAS
2019-04-19

Auditing Ophthalmology and Optometry Exams If you work in an ophthalmology group or audit ophthalmology then you are most likely aware of the caveats that exist in this specialty. Ophthalmology and Optometry practitioners can select from either the E/M code set or the Ophthalmologic exam code set. Having this knowledge in ...

Read More

Watch out for People-Related ‘Gotchas’

Wyn Staheli, Director of Content - innoviHealth
2019-04-15

In Chapter 3 — Compliance of the ChiroCode DeskBook, we warn about the dangers of disgruntled people (pages 172-173). Even if we think that we are a wonderful healthcare provider and office, there are those individuals who can and will create problems. As frustrating as it may be, there are ...

Read More

Q/A: What do I do When a Medicare Patient Refuses to Sign an ABN?

Wyn Staheli, Director of Content - innoviHealth
2019-04-08

Question: What do I do when a Medicare patient refuses to sign an ABN? Answer: That depends on whether the patient is still demanding to have/receive the service/supply. If they aren’t demanding the service, then there is no need to force the issue. Just make sure that you still have an ...

Read More

Prepayment Review Battle Plan

Wyn Staheli, Director of Content - innoviHealth
2019-04-08

Any type of payer review can create some headaches for providers and cause problems for a healthcare office. Even for a practice that has taken administrative steps to try and prevent a prepayment review, it can still happen. A prepayment review means that you must include documentation WITH your claim. ...

Read More

Looking Ahead - Changes in Dentistry!

Christine Taxin, President - Links2Success
2019-04-03

In the next 10 years, what is the biggest change dentistry will experience? FW: We all know healthcare in the U.S. is changing rapidly. Dentistry is no exception. My opinion is that several big changes are forthcoming. Most often, I think about changes that benefit patients and/or providers. Here are three ...

Read More

Spinal Cord Stimulator Used for Chronic Pain

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-04-01

Chronic pain is a condition that can be diagnosed on its own or diagnosed as a part of another condition. When coding chronic pain, there is no time frame defining when pain becomes chronic pain; the provider’s documentation should be used to guide the use of these codes. ICD-10-CM Diagnosis Codes ...

Read More

Corrections and Updates

Wyn Staheli, Director of Content - innoviHealth
2019-04-01

One constant in our industry is change. Policies change, contracts change, and there are updates. Also, people aren’t perfect and mistakes can be made. So this article will cover a variety of topics. Published Articles We appreciate feedback from our valued customers. We have received feedback regarding two of our articles which ...

Read More

Q/A: Can I Tell a Medicare Patient Which Option to Check on the ABN?

Wyn Staheli, Director of Content - innoviHealth
2019-04-01

Question My patient seemed confused about which of the options they should check. Can I just tell them which one they should check? Answer No! That could be construed as coercion. The official instructions state “Under no circumstances can the notifier decide for the beneficiary which of the 3 checkboxes to select.” Now, this ...

Read More

Prolonged Services

NAMAS
2019-03-29

Prolonged Services I find in my own audit reviews that the prolonged service code set is often mistreated: they are avoided and not used even when the scenario supports them, or they get overused and improperly documented. Prolonged services are used in conjunction with all types of Evaluation and Management (E/M) ...

Read More

Pain Codes in ICD-10-CM

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-03-27

When coding with ICD-10-CM, pain codes can be found in different sections: The Body System affected or site-specific pain codes, such as Low Back Pain M54.5, can be found in Chapter 13. Diseases of the Musculoskeletal system (M00-M99). Other examples might be ocular pain H57.1, found in Chapter 7. Diseases of ...

Read More

Clearing Up Some Medicare Participation Misunderstandings

Wyn Staheli, Director of Content - innoviHealth
2019-03-25

Even though we may think we truly understand what it means to be a participating provider, Medicare doesn’t quite work the way that other insurance plans do. Far too many providers do not understand the difference and get into hot water. To further complicate matters, the rules are different for ...

Read More

Q/A: How do we Know Which Codes a Payer Will Allow?

Wyn Staheli, Director of Content - innoviHealth
2019-03-22

How do we know which codes a payer will allow? The best way to determine the codes (CPT, ICD-10-CM and HCPCS) allowed by a payer is to review their payer policy. While it is good to know the official guidelines (e.g., ICD-10-CM Official Guidelines for Coding and Reporting, AMA Guidelines, Medicare ...

Read More

The Impact of Medical Necessity on High Level E/M Services

Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2019-03-21

I was recently asked the question, "Does 99233 require documentation of a past medical, family, and/or social history (PFSH)?"  The quick answer is, "it depends." Code 99233 has the following minimal component requirement: Subsequent inpatient E/M encounters can meet the code level requirement either by component scoring & medical necessity or time & medical necessity. ...

Read More

Type of Bill Code Structure (2018-08-30)

Find-A-Code™
2019-03-20

The UB-04 claim form (also known as CMS 1450) is the standard facility and residential claim form used to report health claims. The Type of Bill is reported in Block No. 4 of the UB04 claim form. Type of bill codes are four-digit codes that describe the type of bill a ...

Read More

How to Report Imaging (X-Rays) of the Thumb

Aimee L. Wilcox, CPMA, CCS-P, CST, MA, MT
2019-03-18

If you've ever taken piano lessons, you know that the thumb is considered the first finger of the hand. Anatomically, it is also referred to as the first phalanx (finger). However, when you are coding an x-ray of the thumb, images are captured of the thumb, hand, wrist, and all ...

Read More

Voluntary Repayments

NAMAS
2019-03-08

Should you volunteer to repay money from Medicare or other federal healthcare programs if you believe they were the result of errors on your end? The penalties for not doing so could be severe. Under the Federal False Claims Act, if retained overpayments can be shown to be to false ...

Read More

Podiatrist Billing for Physical Therapy

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-03-07

It is not uncommon for a Podiatrist to offer Physical therapy as an ancillary service to help promote healing and convenience for their patients. If this is a part of your practice be sure you are aware of the rules and policies from your local MAC carrier and your payer policies on ...

Read More

Answers to Your Auditing & Compliance Questions

NAMAS
2019-03-04

National Alliance of Medical Auditing Specialists (NAMAS) hosts a forum where auditing and compliance professionals can get answers to their questions, and exchange information with other professionals across the country. Recently, we've received the following question regarding fracture care that we'd like to share below. Q: I recently noticed CPT 26600, ...

Read More

Consent for CT Scan - Women

Christine Taxin, President - Links2Success
2019-02-19

The ADA has forms in over 26 lanuages available to purchase. You also need specific forms for all of the procedures. Even working with patients who are pregnant needs to have a consent with a specialty and collaboration with medical providers. I am showing you one of the forms...

Read More

Detection by Nucleic Acid (DNA or RNA) - Amplified Probe Technique

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-02-13

This question was asked on the following lab codes used for testing during pregnancy. "Can the codes below be billed together?  87491- 59, 87591-59. 87081, 87150." YES- CPT code 87081 is used when a specific pathogen is suspected and is appropriate. YES- (X2) 87150 is used for culture, typing, and identification by nucleic ...

Read More

Coding Medicare Initial Preventive Physical Exams (IPPE)

Aubrie Rowley
2019-02-12

The Medicare Initial Preventive Physical Exam (IPPE), also commonly referred to as the “Welcome to Medicare Physical”, may seem daunting to many, but when broken out to identify the requirements is fairly straightforward. Purpose An IPPE helps the Medicare beneficiary (the patient) get to know their healthcare provider at a time when they ...

Read More

BC Advantage Now Offering Q-Pro CEUs!

Find-A-Code™
2019-02-05

We are excited to announce BC Advantage is now offering Q-Pro CEUs! It is now even easier to get your QPro CEUs and stay current with BC Advantage: offering news, CEUs, webinars and more. BC Advantage is the largest independent resource provider in the industry for Medical Coders, Medical Billers,...

Read More

Q/A Neonate Coding When Child is Transferred (2019/01/17)

2019-01-28

Codapedia  Forum - Questions & Answers Q/A: Neonatologist was at the birth of a very critical child, she billed 99468 and then it was decided to transfer the child to another facility, she also billed 99291 and 99292 x 3. Her time was denied, how should she have billed for the initial ...

Read More

Everything You need to Know about Drugs

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-01-23

We have it all! Search our WK Drug Database for drugs and pharmaceuticals. When it comes to support and guidance the WK Drug Database offers a paramount search and is conveniently presented in one place.  Pricing  GPIs  NDCs  Billing Codes  Indications/Diseases Packaging Information Active and Inactive and more... Additionally, learn more about drugs and pharmaceuticals that can be used to detect, treat, or monitor ...

Read More

QPro - Medical Certifications

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-01-23

QPro (Qualified Professionals) is a member support system dedicated to enhancing coding and management through certification for healthcare coders and managers. Through increased knowledge of coding principles, changes in coding policies, and the experiences of fellow coders and managers in resolving office challenges, QPro members confidently code for maximum and ...

Read More

CPT Modifiers 96 & 97 for Habilitative and Rehabilitative Services (2018-01-01)

Find-A-Code™
2019-01-22

Effective January 1, 2018, CPT modifiers 96 "habilitative services" and 97 "rehabilitative services" will be in effect. There have been questions on whether modifier 96 will be preferred over HCPCS modifier SZ, which describes the same types of habilitative (but not rehabilitative) services, but payers have not yet indicated which modifier ...

Read More

Home Oxygen Therapy

Raquel Shumway
2019-01-22

Home Oxygen Therapy Guidelines

Read More

Truncated ICD-10-CM Official Guidelines for Coding and Reporting

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2019-01-22

Adherence to ICD-10-CM official guideline's are required under HIPAA and adopted for all healthcare settings. We have made it easy to access guidelines and made them available on the code information page, either on the page you are viewing or view more information by selecting the ICD-10-CM Chapter Section/Guidelines and ...

Read More

Join QPro Today and Get Certified

Find-A-Code™
2018-09-12

Join QPro Today and Get Certified! To have a credential in the medical profession shows you have met a minimum standard for professional and ethical standards. Often employers prefer to hire staff that will be involved with any type of patient information such as coding, to show proof they have met certain ...

Read More

QPro’s First Annual QPro Con

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2018-08-15

 Date: October 9-10   Time: 9-3 MST   QPro Con is featuring a virtual event with keynote speakers and experts with years of hands-on experience in the healthcare industry. Stay ahead of the changes and keep informed of important information that affects the healthcare community.      Attendees receive 12 FREE CEUs with the purchase ...

Read More

Provide Proof of a Qualified Professional with QPro Certifications!

Christine Woolstenhulme, QMC QCC CMCS CPC CMRS
2018-08-01

QPro - Announces the Launch of an Innovative Testing Site! Innovation is paving the way once again! Unlike other certification bodies, QPro does not certify the ability to pass a test but instead verifies members qualifications are proven. Test online using real-life coding resources and coding books commonly used in the office setting. Who can Benefit ...

Read More

An Important Rule that You're Probably Not Following

ChiroCode™
2016-04-28

The HIPAA Security Rule requires that covered entities (your practice) conduct a Security Risk Assessment (SRA) for your organization, at a minimum of once per year. It is critical that practices perform the Security Risk Assessment for multiple of reasons. Not only is it important to comply with rules and regulations, but also, for what you may consider to be a more motivational reason, to protect your practice (and bank account) from what could become disabling fines and penalties.

Read More

What are the Rules for Safeguarding Patient Records?

ChiroCode™
2016-02-11

Secure medical records is a broad topic that should be addressed in detail by all practices. There are multiple items to consider when meeting standards to best safeguard protected health information (PHI).

Read More
Show All